I’m Navin Narayanan, partner at Centre of Gravity, a consulting firm based in Bangalore, India. We work on gaining deep understanding of human beings, their life and preferences. And using this human knowledge to help CEOs and leaders make decisions.
We use chatbots as a way of humanizing large scale market research and modifying them into human conversations. This yin-yang of face to face deep conversations and chatbots give us a large scale to human insight.
And as far as our experience in using TARS, we believe we have only begun the journey. Looking forward to listening and learning.